Lead Coach

About Emirates Global Aluminium

Emirates Global Aluminium is the world’s biggest ‘premium aluminium’ producer and the largest industrial company in the United Arab Emirates outside the oil and gas industry.  EGA is an integrated aluminium producer, with operations on four continents from bauxite mining to the production of cast primary aluminium and recycling. EGA employs over 7,000 of these people including more than 1,200 UAE Nationals. EGA operates aluminium smelters in Jebel Ali and Al Taweelah in the United Arab Emirates, an alumina refinery in Al Taweelah, a bauxite mine and associated export facilities in the Republic of Guinea, a speciality foundry in high strength recycled aluminium in Germany, and a recycling plant in the United States.

JOB PURPOSE:

The Senior On the Job Coach is responsible for enhancing the operational and technical capabilities of middle to senior EGA employees within specific areas of operations and maintenance through targeted coaching and mentoring. By conducting structured skill assessments, providing hands-on coaching, and facilitating the On-Job Excellence Program (OJEP). The Senior On the Job Coach ensures that employees achieve and maintain high levels of technical proficiency, operational safety, and compliance for more complex roles. This role is pivotal in capturing and transferring critical knowledge of middle to senior level roles, fostering a culture of continuous improvement, and supporting the organization's strategic goals, including the advancement of Emiratization initiatives.

KEY ACCOUNTABILITIES:

Ensure continuous improvement and idea generation

Facilitate ongoing enhancement of processes and activities by fostering a culture of continuous improvement and innovation. This role involves identifying improvement opportunities, generating innovative ideas, and implementing effective solutions.

Leads initiatives for continuous improvement and innovation within the domain. Stays abreast of industry trends, explores new technologies, and implements changes to enhance efficiency, reduce energy consumption, and improve overall performance.

Stakeholder Engagement

Manage relationships with internal and external stakeholders

Effectively communicate and collaborate with a range of stakeholders, including senior management, project teams, and external partners. Ensure that all parties are aligned with the contract objectives and organisational goals. Facilitate stakeholder meetings and updates to maintain transparency and mutual understanding throughout the contract lifecycle.

Ensure conformance to ESG & EHS compliance

Oversee and ensure adherence to Environmental, Social, and Governance (ESG) and Environmental, Health, and Safety (EHS) compliance standards. This role involves monitoring compliance, identifying areas for improvement, and supporting the implementation of corrective actions.

Ensuring conformance to ESG and EHS compliance is crucial for maintaining the organisation’s ethical standards and regulatory requirements. This role supports the organisation’s commitment to sustainability and safety by ensuring that compliance measures are effectively maintained.

Technical Skill Assessment

Conduct thorough assessments of operational employees’ technical skills.

Responsible for evaluating employees' technical skills through structured observation and assessment cycles. This includes providing feedback and certifying the mastery level of employees in specific operational tasks, ensuring they meet the organization’s standards of operational excellence.

Development Coaching

Deliver targeted coaching to enhance employees' technical proficiency. Adapt coaching methods to meet the varying needs of employees and operational demands.

Provide hands-on coaching to employees, focusing on skill tuning for specific tasks identified during assessments. This involves working closely with employees in the field, offering real-time guidance and support to improve their technical abilities and operational efficiency. Adjust coaching styles and content to suit the diverse learning styles, skill levels, and job roles of employees. This flexibility ensures that coaching is effective and relevant, even as operational circumstances and requirements change.

Knowledge Capture & Transfer

Capture and document tacit knowledge to support continuous learning.

Capture critical operational knowledge from experienced employees and transfers it to newer team members through structured coaching programs. This ensures the sustainability of operational expertise within the organization and supports the development of knowledge resources for future use.

Performance Monitoring & Reporting

Monitor employee progress and report on skill development outcomes. Certify the mastery level of employees in their operational roles.

Track the progress of employees' skill development, generating detailed reports that highlight areas of improvement and focus for the next review cycle. These reports are shared with area leaders to align coaching efforts with operational priorities and strategic goals. Determine whether an employee has achieved mastery in their operational role. This involves rigorous assessment and validation of skills, ensuring that only those who meet the high standards of proficiency are certified as masters in their respective tasks.

Training Needs Identification

Identify and address skill gaps through formal and informal training interventions.

Assess the need for additional training programs and coordinate with Training Specialists to ensure employees receive the necessary training to meet operational demands.

Resource and Equipment Management for training and/or on the job coaching

Coordinate the availability of necessary resources for effective training and on the job coaching

Ensure that all required equipment and resources are available for training sessions, addressing any issues promptly to avoid disruptions in the coaching process.

Support Emiratization Objectives

Contribute to the nationalization goals of the organization.

Provide dedicated coaching and support to UAE nationals, helping them develop the necessary skills to meet EGA’s nationalization targets and advance within the organization.

Authority/ Decision making:

• Works and reports to his / her Line Manager on matters such as approvals for training budgets, changes to policies and procedures while working in the assigned plant area.
• Makes decisions related to the Coaching and assessment of trainees within agreed procedures and standards.Responsible for Coaching in assigned area, including evaluation of training in the classroom and on the plant.

QUALIFICATIONS & SKILLS:

Diploma or technical diploma in relevant discipline.

Minimum of 15 years’ experience in EGA with 10 years in current role.

SKILLS NEEDED:

Adaptability

Adaptability is essential for navigating change effectively. It involves responding positively to change, learning and evolving, embracing new technologies, and fostering a culture of adaptability. This skill ensures that employees can thrive in a dynamic environment.

Advanced Project Management

Experienced in managing large-scale projects that involve multiple stakeholders, ensuring alignment with organizational goals.

Attention to Detail

Attention to Detail is essential for ensuring precision and accuracy in work. It involves precise data input, adhering to guidelines, reviewing work for completeness, and proactively addressing issues. This skill ensures that employees can maintain high standards of accuracy and prevent errors.

Coaching and Developing People

Coaching and Developing People is essential for fostering growth and development. It involves assessing developmental needs, setting goals, providing feedback, adapting coaching techniques, facilitating learning environments, and monitoring progress. This skill ensures that employees can support others' growth and development effectively.

Collaboration

Collaboration is essential for achieving shared goals through teamwork. It involves engaging with others, valuing diverse perspectives, using communication tools, and promoting knowledge sharing and teamwork. This skill ensures that employees can work effectively with others to achieve successful outcomes.

Continual Improvement and Quality Focus

Continual Improvement & Quality Focus is essential for driving process improvements and maintaining quality standards. It involves identifying improvement opportunities, implementing quality measures, and collaborating with colleagues. This skill ensures that employees can achieve efficiency gains and maintain high-quality standards.

Creativity

Creativity is essential for innovation and problem-solving. It involves generating novel ideas, encouraging experimentation, collaborating, and valuing feedback. This skill ensures that employees can innovate effectively and drive continuous improvement.

Critical Thinking Advanced

Strong critical thinking skills to evaluate data, identify trends, and draw evidence-based conclusions. Develop effective strategies to improve efficiency and identify opportunities for enhancement

CRM Software Knowledge for stakeholder management Fundamentals

Experienced in using CRM software to manage and track stakeholder interactions and communications. Experienced in configuring and managing CRM systems to optimize stakeholder engagement tracking.

Cultivates Innovation

Cultivates Innovation involves creating an environment where team members feel safe to express novel ideas without fear of criticism. This skill is essential in ensuring a diverse range of perspectives, leading to innovative solutions. It includes implementing effective processes for brainstorming, ideation, and prototyping, and recognising and rewarding efforts that contribute to continuous improvement and evolution.

Cultural Sensitivity in Coaching

Ability to provide coaching that is culturally sensitive, ensuring that the development programs are tailored to the cultural backgrounds and expectations of UAE nationals.

Curriculum Development

Capability to create tailored training content that meets identified skill gaps, incorporating best practices and innovative learning methods.

Data Analytics Advanced

Utilises advanced data analytics tools and methods to extract and interpret meaningful insights from complex datasets. Communicates complex data findings effectively, translating them into actionable recommendations that inform strategic decisions. Explores predictive analytics to anticipate future trends and outcomes, enabling proactive strategies. Continuously enhances data analytics capabilities through ongoing learning and adaptation to evolving data sources.

Development & intervention evaluation

Capability to conduct thorough assessments to identify skill gaps and review the progress of coaching initiatives, ensuring continuous alignment with objectives.

Document management

Skilled in documentation practices and principles necessary for maintaining accurate records. Proficiency in maintaining accurate and organized documentation for compliance and reference.

Effective Communication

Effective Communication is essential for clear and impactful communication. It involves active listening, demonstrating empathy, providing relevant responses, using non-verbal cues, and adapting communication methods. This skill ensures that employees can foster collaboration and mutual understanding through effective communication.

Emotional Intelligence Level 2

Emotional Intelligence Level 2 is essential for collaboration and critical analysis. It involves understanding others' emotions and motivations, practicing tolerance, and building relationships. This skill ensures that employees can refine operations through effective collaboration.

Giving Feedback

Skill in delivering timely and constructive feedback, highlighting areas of strength and opportunities for improvement, and encouraging continuous development.

Governance Risk and Compliance Fundamentals

Establishes a solid foundation in GRC by mastering the key principles of governance, risk assessment, and compliance. Systematically evaluates and manages risks, applying foundational compliance strategies to mitigate them. Contributes to the creation and refinement of GRC policies, ensuring they align with organisational and regulatory expectations. Prepares the organisation for a structured approach to GRC, building resilience and integrity.

Identifying knowledge gap

Skill in analyzing the organization's knowledge needs, identifying critical gaps, and determining the most effective methods for capturing and transferring this knowledge.

Influence and Inspire Level 2

Influence and Inspire Level 2 is essential for positive team influence. It involves promoting optimism, filtering negative energy, and inspiring confidence. This skill ensures that employees can create a positive and productive team environment.

Instructional Training Design

Ability to design training programs that are interactive and aligned with adult learning principles, ensuring knowledge retention and application.

Knowledge Management

Ability to identify key knowledge holders within the organization, create structured plans for knowledge capture, and ensure that critical operational knowledge is documented. Skill in conducting knowledge transfer sessions tailored to the needs of the learners, ensuring that new team members can quickly adapt and become proficient.

Leading Initiatives

Ability to design and implementation of programs, inspiring and guiding stakeholders to achieve objectives aligned to organisational goals

Lean Mindset

Identifies sources of waste within processes and implements measures to eliminate them, streamlining operations and improving efficiency. Continuously evaluates and refines processes to enhance productivity, embracing a culture of continuous improvement. Engages staff in lean initiatives, fostering a shared commitment to efficiency and waste reduction.

Learning Management Systems (LMS)

Ability to manage and optimize the use of LMS platforms to schedule, track, and report on training activities across the organization.

Learning Resources Management Expert

Ability to lead efforts to improve resource management processes, inspiring and guiding teams to prioritize resource allocation based on training needs. Capability to track and monitor the availability and usage of resources, ensuring that all necessary materials are available and ready for use when needed. Identifying and creating an alternate bank of resources

Managing Certification

Ability to certify employees who meet the required standards, ensuring that only those who demonstrate true mastery are recognized as proficient.

Office Based Safety Fundamentals

Office-Based Safety Fundamentals is essential for ensuring the safety and well-being of office staff. It involves assessing environments, mitigating hazards, implementing ergonomic solutions, conducting safety drills, and complying with regulations. This skill ensures that employees can maintain a safe and secure office environment.

Problem-Solving Advanced

Proficient in addressing and resolving issues involving multiple stakeholders, often requiring innovative solutions.

Problem-Solving Fundamentals

Proficient in identifying problems and finding effective solutions to stakeholder-related issues.

Project Management Fundamentals

This skill is crucial for ensuring that projects within the organisation are planned, executed, and completed effectively. It involves coordinating with various stakeholders, utilising project management methodologies, and continuously monitoring and adjusting plans to handle any issues that arise. Effective project management ensures that resources are used efficiently, risks are mitigated, and project goals are met within the established timelines and budget constraints.

Reporting Fundamentals

Gathers, analyses, and presents data in a structured and comprehensible manner. Utilises various tools and platforms to create reports that provide insights and drive decision-making. Ensures accuracy, relevance, and timeliness in reporting, catering to the specific needs of stakeholders. Continuously refines reporting methodologies to enhance clarity and value.

Stakeholder Engagement

Stakeholder Engagement is essential for fostering collaboration and understanding stakeholder needs. It involves open communication, active listening, building relationships, co-creating solutions, and adapting engagement strategies. This skill ensures that employees can drive mutual success through effective stakeholder engagement.

Time Management

Time Management is essential for optimising productivity and task completion. It involves allocating time effectively, using digital tools, prioritising workload, and adjusting schedules as needed. This skill ensures that employees can manage their time efficiently and meet deadlines.

Tools for Technical Assessments

Capability to select and prepare the necessary tools and materials for conducting technical assessments, ensuring alignment with organizational standards.

Using advanced communication platforms

Proficient in using advanced communication tools (e.g., collaborative platforms, enterprise communication systems) for high-level stakeholder engagement.

Work Process Optimisation

Work Process Optimisation is essential for driving efficiency and effectiveness. It involves gathering insights, using data analysis, implementing process enhancements, and continuously refining processes. This skill ensures that employees can optimise workflows and reduce inefficiencies to improve organisational performance